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Vehicle Booking System (VBS) - Lyttelton Port of Christchurch

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Vehicle Booking System (VBS) - Lyttelton Port of Christchurch X tropical menu HomeWell-nighUsWell-nighUs Port History Board of Directors Our Senior Team Our Location Port Map Hours of Operation News Publications Photos & Videos Fast Facts e-Business Our Developments The Lyttelton Port Recovery Plan Developments at LPC Projects at the Port Proposed Channel Deepening Project Health & Safety Health & Safety Visiting Lyttelton Port? Health & Safety Information Our Services Coal Port Facilities Container Terminal Vehicle Booking System (VBS) Marine Services Berths CityDepot MidlandPort Ship Movements Security Customs Release Export Enquiry Empty Container Yard External links Pricing and conditions Community LPC and Manawhenua SCRAP METAL SHIP HTK FORTUNE AT LYTTELTON PORT Sponsorship Port Boat Tours Living near the Port Environment Working Here Staff Snapshots Employment opportunities Contact us Employee Portal N4 CommunityWangleLogin System maintenance of our online services is currently scheduled for Tuesday 25 September from 2300hrs to Wednesday 26 September 0400hrs.  Online services, Terminal system & Truck KIOSKs as well asMunicipalityDepot & Midland Port systems will be unavailable during this time.  Please winnow our apologies for any inconvenience this may cause. Inductions Shipping Schedule Weather Container Terminal Tracking WebCams System maintenance of our online services is currently scheduled for Tuesday 25 September from 2300hrs to Wednesday 26 September 0400hrs.  Online services, Terminal system & Truck KIOSKs as well asMunicipalityDepot & Midland Port systems will be unavailable during this time.  Please winnow our apologies for any inconvenience this may cause. Employee Portal SPARCS N4 CommunityWangleLoginWell-nighUs Our Developments Health & Safety Our Services Community Working Here Contact us Inductions Shipping Schedule Weather Container Terminal Tracking WebCamsWell-nighUs Port History Board of Directors Our Senior Team Our Location Port Map Hours of Operation News Publications Photos & Videos Fast Facts e-Business The Lyttelton Port Recovery Plan Developments at LPC Projects at the Port Proposed Channel Deepening Project Health & Safety Visiting Lyttelton Port? Health & Safety Information Coal Port Facilities Container Terminal Vehicle Booking System (VBS) Marine Services Berths CityDepot MidlandPort Ship Movements Security Customs Release Export Enquiry Empty Container Yard External links Pricing and conditions LPC and Manawhenua SCRAP METAL SHIP HTK FORTUNE AT LYTTELTON PORT Sponsorship Port Boat Tours Living near the Port Environment Staff Snapshots Employment opportunities LCT Truck Lanes LCT Cashin Quay Roadside LCT Truck Park Up LCT Truck Loading Lanes 1-5 LCT Truck Loading Lanes 6-7 Log Yard Oil Wharf No2 Wharf No7 Wharf Inner Harbour West LCT Rail Siding LCT Shipside 1 LCT Shipside 2 LCT Shipside 3 LCT Shipside 4MunicipalityDepot Yard ResilientSingle-minded24/7LPC’s fireworks in Lyttelton Festival of Lights Home » Our Services » Vehicle Booking System (VBS) Vehicle Booking System (VBS) Register New User Registration Guidelines Sign In to VBS VBS User Guide VBS User FAQ VBS Billing Instructions VBS Terms of Use Proximity Card Application   Customer Notice – Lyttelton Container Terminal Vehicle Booking System and Compulsory Pre-Advise 10th September 2018 We would like to provide all customers an update on the upcoming vehicle booking system (VBS) at the container terminal. We are standing the minutiae of the VBS which has the same functionality as the existing 1-Stop system atMunicipalityDepot. We are working on making the process as streamlined as possible (in particular empty container transfers) and expect to have it ready to operate late in the year. Based on strong industry feedback we have decided not to implement VBS during the peak import period, so we are targeting a go-live stage of Tuesday 12th February 2019 for the system to be activated.  Slots will be dropped on the Friday prior to indulge bookings to be made. The VBS is a part of our overall R&D resurgence program and we are moreover pleased to teach that we have four new straddle carriers that have arrived at LPC and are currently stuff commissioned. When operational we expect to see an resurgence in truck turn times as we will have increasingly equipment misogynist to operate the terminal. These initiatives combined with (now compulsory) outbound pre-advise all work together to ensure that our road gate operates as efficiently and smoothly as possible. We are moreover working on the functionality of our truck Kiosk so it can process reefer and dangerous goods containers – we expect this to go-live at the same time as the VBS in February. We will alimony you updated with progress, in the meantime please finger self-ruling to contact us if you have any queries. VBS Queries: vbs@lpc.co.nz Pre-Advise Queries: customerserviceslct@lpc.co.nz     Customer Notice – Update on Lyttelton Container Terminal Vehicle Booking System and Compulsory Pre-Advise 2nd August 2018 We would like to remind all customers that the implementation of compulsory electronic export pre-advise for all FCL containers and uncontrived de-hire containers at LCT is on track to go-live from Tuesday next week – 7th August 2018. Most customers will not see any impact from the go-live and we fathom your ongoing support to ensure that you protract to pre-advise all drop-off containers surpassing inrush at the terminal. We will make a number of system rule changes overdue the scenes from the 7th, with the most notable changes being: It will no longer be possible to create a new booking if your pre-advise data does not match the shipping line booking data. If any data is incorrect you should contact the shipping line and have them update their booking to the correct data. They can then resend the corrected booking to us. Once this has occurred you will then be worldly-wise to pre-advise. It will no longer be possible to type in a reefer temperature during pre-advise. If the temperature showing in this field is incorrect you will need to contact the shipping line and have them update their booking to the correct temperature. They can then resend the amended booking to us. Once this has occurred you will then be worldly-wise to pre-advise. We are making these changes to modernize the verism of data that we all use within the supply chain. We will have uneaten resources on hand to support any queries you may have next week, and we will moreover be pursuit up with those remaining few customers who are not yet pre-advising all containers.  At some stage we will introduce a transmission processing fee that will be charged to any party who brings a non pre-advised container to the terminal. We fathom your assistance to implement these changes which will goody all parties in the supply uniting by improving data quality and reducing the value of time we all spend sorting out issues and discrepancies while a truck waits. Please finger self-ruling to contact us at any time if you have any queries. VBS Queries: vbs@lpc.co.nz Pre-Advise Queries: customerserviceslct@lpc.co.nz     Customer Notice – Update on Lyttelton Container Terminal Vehicle Booking System and Compulsory Pre-Advise 16th July 2018 We would like to remind all customers that the implementation of compulsory electronic export pre-advise at LCT is on track to go-live from 7th August 2018. We have seen an increase in the number of containers pre-advised over the last few weeks and would like to thank those who have worked with us to modernize their hit rate. As of last week the FCL pre-advise rate was at 93% which is an spanking-new resurgence from previous months. Providing us electronic pre-advise ensures that we have well-judged and verified data prior to your containers arriving, which speeds up your processing time and moreover ways you can use our truck kiosk to reduce your overall truck turn time. To recap our notice from the end of May, the details of the new process are as follows: Applies to all waif off containers – full and empty, export and coastal delivered in to the terminal by road or rail Containers must be pre-advised via CAP or EDI surpassing inrush at the terminal (its like an online carters note) When VBS goes live it will not be possible to personize a vehicle booking without a valid pre-advise stuff in place LPC will implement aTransmissionProcessing Fee that will be charged to any party who brings a container to the terminal without a valid pre-advise in the system (timing TBC) If the data in the shipping line booking doesn’t match pre-advise, it will not be possible to create a new booking. The shipping line must be contacted to fix the discrepancy in the booking and then resend to us surpassing pre-advise can be completed. We are working with the shipping lines to ensure that empty containers will be pre-advised as part of a zillion run or as a uncontrived return. In wing to the pre-advise activities, we are moreover standing our work towards implementing a VBS at LCT and ECY and moreover upgrading the kiosks to handle Reefer and DG containers. We will alimony you well-considered of the expected timing of these developments, all of which work together to optimise and increase the efficiency of our gate operations. Please finger self-ruling to contact us at any time if you have any queries. VBS Queries: vbs@lpc.co.nz Pre-Advise Queries: customerserviceslct@lpc.co.nz     Customer Notice – Lyttelton Container Terminal VBS and Compulsory Pre-Advise 30th May 2018Pursuitthe successful roll out of the vehicle booking system atMunicipalityDepot older this year, we would like to requite all users and customers an update on the planned roll out for VBS at Lyttelton Container Terminal. Our intention is to have the LCT VBS operational in September/October 2018.  It will be based on the same 1-Stop system and process used atMunicipalityDepot and will squint and finger scrutinizingly identical to what is stuff used today. A key component of the VBS is well-judged data and we have decided to implement a compulsory electronic export pre-advise requirement for all waif off containers through LCT, constructive 7th August 2018. Details of the new process are as follows: Applies to all waif off containers – full and empty, export and coastal delivered in to the terminal by road or rail Containers must be pre-advised via CAP or EDI surpassing inrush at the terminal (its like an online carters note) When VBS goes live it will not be possible to personize a vehicle booking without a valid pre-advise stuff in place LPC will implement aTransmissionProcessing Fee that will be charged to any party who brings a container to the terminal without a valid pre-advise in the system (timing TBC) If the data in the shipping line booking doesn’t match pre-advise, it will not be possible to create a new booking. The shipping line must be contacted to fix the discrepancy in the booking and then resend to us surpassing pre-advise can be completed. As of today virtually 82% of full exports are once pre-advised so this new requirement will not have any material impact for many of you. For those exporters, pack points, transport operators etc. who do not currently pre-advise, or who only partly pre-advise, we strongly recommend you make contact with us as soon as possible to unify wangle to indulge you to start pre-advising all of your containers. Please moreover remember that a pre-advised road container can use our kiosk which will speed up the time of your trucking companies visit to the terminal (not currently misogynist for Reefer or DG, but we are working on offering that soon). We will alimony you updated with remoter details as we get closer to 7th August.  We see these enhancements as very much a collaborative effort that is in line with standard industry practices.  The pre-advise requirements wield equally to containers on road and rail, so we encourage transport operators and exporters to consider how they can weightier be achieved within your particular circumstances. Please finger self-ruling to contact us at any time if you have any queries: VBS Queries: vbs@lpc.co.nz Pre-Advise Queries: itteam@lpc.co.nz     Customer Notice –MunicipalityDepot VBS Go-Live 27th February 26th February 2018 Just a friendly reminder to all trucking companies that theMunicipalityDepot VBS goes live from 0600hrs Tuesday morning (27th February).  This ways you must have a booking to waif off or pick up atMunicipalityDepot from this time. Slots are starting to fill for the morning so please make sure you typesetting as soon as you are able. Any trucks that victorious without a manifested booking will have to wait until the booking is made by your despatcher surpassing they can be served.  You may be asked to wait off site to prevent those that have booked stuff delayed. We will have uneaten support at the depot to handle queries and we fathom your ongoing support as we roll the VBS out. If you have any queries please finger self-ruling to contact us on email: vbs@lpc.co.nz     Customer Notice – LPC Container Operational Initiatives 2018/19 8th February 2018 As many of you are aware, LPC will be implementing a new vehicle booking system (VBS) atMunicipalityDepot on 20th February, to be followed by a VBS at Lyttelton Container Terminal some time later in the year. The VBS is the first of a number of initiatives we will introduce during 2018/19, all of which are designed to modernize the information management and operational efficiency of containers moving through the port. We intend to alimony all stakeholders fully up to stage with the timing and impact of these changes, but in the meantime we would like to requite you a upper level introduction to what we have planned: Compulsory Pre-Advise – all export containers will need to be electronically pre-advised in to our system surpassing the container arrives at the port. No pre-advise will midpoint you can’t typesetting to bring the container to the port and any containers arriving without pre-advise will incur an wardship fee. The pre-advise process will include a navigate trammels versus the shipping line booking details – any errors will midpoint pre-advise can not be processed which will midpoint the exporter needs to contact the shipping line to update the information surpassing a successful pre-advise can be made. The pre-advise system is once set up and many customers are once electronically pre-advising. We have tying a guideline to this notice on the process and we encourage all those who are not using it to contact us so we can work through setting it up with you. LCT Vehicle Booking System – will be introduced later in 2018 and will be based on the proven 1-Stop solution. It will work in a very similar way to the process currently stuff rolled out atMunicipalityDepot. Export Cut Offs – we will introduce and enforce standard cut-offs for all export cargo, based on the vessel ETA at Lyttelton. The cut-offs will wield to load lists, electronic pre-advise, CEDOs and the physical inrush of the container at the port/inland port. Timing will likely be at the same stage as VBS at LCT. Road and Truck Infrastructure and Layout Enhancements – we will devastate our old operations towers which will indulge us to reconfigure the existing truck grid layout. This will lead to improved traffic flows and H&S in the truck grid zone and result in faster turn times for vehicles through the terminal. We will alimony you well-considered of these developments as we work through them. In the meantime finger self-ruling to contact our marketing team if you have any queries.     Customer Notice – Training Update 26th January 2018 Thank you to all those who have serried to shepherd a training session starting from next week. Spots are filling but there is still space left, so if you are yet to unify your training please contact us as soon as possible so we can sign you up to a session. The training sessions held at 41 Chapmans Road will take place in the Loft meeting room. This is not the municipality depot site office, it’s the towers on the front withal Chapmans Road and has plenty of wile parking to use.  Come up the stairs and we will be in the room at the top. As we yank closer to 20th February we moreover wanted to update you on a couple of other items: VBS Registration You will shortly be worldly-wise to register your visitor to use the VBS on the pursuit link.  There will moreover be a guide posted on our website shortly how to well-constructed the registration, see above.   Each visitor should only register once and we will show you how to add separate users to your worth during the training.  Please finger self-ruling to register at your convenience, but this must be completed prior to the 13th February to indulge us time (3 working days) to process the registration surpassing we go live. https://www.1-stop.biz/signup/vbs Go Live Process The first slots will be issued on the 20th February for trucks coming toMunicipalityDepot on Tuesday 27th February from 0600hrs.  This ways that all trucks coming in without that time must have a booking in place.  No booking will midpoint no service, however we will be flexible in the first days as everyone gets used to the system. VBS Fees We have now finalised our fee schedule which will be as follows: Fee Type Description Fee (rate per container/slot) Timeslot Fee Every booking made will incur a timeslot fee. This will be charged to whoever has made the booking. 1 container = 1 timeslot. $5.50 LateInrushFee An spare tuition for when the transport operator has turned up increasingly than 15 minutes out side of the booked time zone but less than 45 minutes outside of the booked time zone. $20.00 (+ Timeslot Fee) No-Show Fee An spare tuition for when the transport operator has failed to turn up within the time zone booked and moreover not turned up within the late inrush zone. $50.00 (+ Timeslot Fee)  Whilomprices are excluding GST.Increasinglydetails will be provided virtually the timings in the training. We will implement a staged tideway to the fees as follows: 20th February until 4th March – No fees will wield 4th March until 1st April – Timeslot Fee only 2nd April onwards – All FeesWield(Timeslot, LateInrushand No show) We squint forward to seeing you at the training sessions and please finger self-ruling to contact our VBS Coordinator Abbey Ray if you have any queries on email: vbs@lpc.co.nz     Customer Notice –MunicipalityDepot Vehicle Booking System 12th January 2018 As well-considered late last year we are on track to implement a truck Vehicle Booking System (via the 1-Stop system) at ourMunicipalityDepot site from 20th February 2018. We will shortly be ready to start some hands on training for trucking companies on how to use the VBS and would like to start scheduling training sessions so there is plenty of time to get used to the system surpassing we go live. The training will consist of 1 hour workshops and will be hands on making and waffly bookings and gaining an overall understanding of how the system works. It is aimed towards a trucking visitor despatcher level but you are welcome to moreover send your supervisors etc. as required.  Materials will be provided to each participant to take when to the office and use as a reference once we go live. The training session times are listed unelevated and you will need to typesetting in to a session as there are limited spots in each to ensure everyone gets a computer to use. We would like to ask all trucking companies that presently useMunicipalityDepot to send us your training time preferences, including the names and positions of participants, from the unelevated selection as soon as possible to Abbey Ray on email vbs@lpc.co.nz We will respond with confirmation of the word-for-word details and fathom your flexibility if some of the sessions are once booked out. Day Location Session Times Tuesday 30th January 41 Chapmans Road, Woolston 9:00am 10:30am Wednesday 31st January 41 Chapmans Road, Woolston 9:00am 10:30am Thursday 1st February Ashburton TBC 9:00am 10:30am Friday 2nd February 41 Chapmans Road, Woolston 1:00pm 2:30pm Monday 5th February 41 Chapmans Road, Woolston 1:00pm 2:30pm Wednesday 7th February 41 Chapmans Road, Woolston 1:00pm 2:30pm Thursday 8th February 41 Chapmans Road, Woolston 9:00am 1:00pm 10:30am 2:30pm Tuesday 13th February 41 Chapmans Road, Woolston 9:00am 10:30am Wednesday 14th February Ashburton TBC 9:00am 10:30am   If you are unable to fit within any of these times, please let us know and we will discuss volitional dates with you. We can moreover personize that LPC will levy a tuition of $5.50 per timeslot (container) to the transport carrier for use of the VBS. Remoterdetails of our tariffs and Terms & Conditions will be misogynist on our website in the next couple of weeks. Please finger self-ruling to contact our VBS Coordinator Abbey Ray if you have any queries on email: vbs@lpc.co.nz     Customer Notice –MunicipalityDepot Vehicle Booking System 15th December 2017 We wanted to requite all stakeholders an update on the upcoming VBS implementation at CityDepot. The team have been very rented getting the system ready for the 20th February 2018 roll out date, and we felt this was a good opportunity to update you on a number of areas: New VBS Coordinator – We are pleased to teach that Abbey Ray will be joining LPC on the 8th January as our new VBS Coordinator. Some of you may know Abbey as she has wide-stretching logistics and trucking wits in Canterbury – we are really looking forward to her starting and she will be the key contact point for all VBS related matters going forward. Training Plans – We expect to embark training of users of the VBS from Monday 22nd January 2018. We will provide you with a firm list of days and times early in January, but we will make hands on training misogynist in Woolston for all VBS users. It’s really straight forward so this will only take virtually an hour each session, and we will moreover provide training resources to take when for future reference. Refresher training will moreover be misogynist the week prior to go-live on 20th February. Initial log-in setup of trucking companies and users – we will moreover coordinate this with you early in the New Year.MerchantryRules – we have been working through merchantry rules that will wield and the list unelevated gives a upper level finger for how the VBS will work: Time slots will be for a 1 hour elapsing starting on the hour e.g. 1300hrs – 1400hrs There will be a 15 minute grace period either side of the time zone where we will serve trucks without penalty e.g. 1245hrs – 1415hrs If you are up to 30 minutes late we will still serve you, but there will be a penalty fee unromantic (amount still to be confirmed) e.g. 1415hrs – 1445hrs Any increasingly than 30 mins late (which is 45 mins without the hour) we won’t serve you and there will be a no-show penalty unromantic (amount still to be confirmed). This powerfully allows a 2 hour window for a truck to be processed. Time slots will be released on a Wednesday for all days of the week following, to indulge bookings to be made in advance. We expect that there will be plenty of slots offered each day to meet the truck demand and we will urgently manage the slot typecasting process day to day and hour to hour. We will offer a penalty holiday for a period of time without go-live surpassing any penalties will be applied. The training program will walk through the process of making a booking and any other VBS related queries you may have. For example to personize a time slot you will need to have either an Export Release Number (ERN) from the shipping line (for an empty pickup) or a valid container number (for an empty return). We will provide remoter updates virtually the merchantry rules over the coming weeks and during the training sessions. We are enlightened that the VBS will result in changes to planning requirements and we are single-minded to working through the implementation with all users to make it as easy as possible. We hope you find the whilom of interest. On behalf of the LPC team we wish you and your families a very unscratched and happy Christmas and we squint forward to working with you in 2018. We will update our website with ongoing updates well-nigh the VBS on the pursuit page: http://www.lpc.co.nz/our-services/vehicle-booking-system-vbs/ Please finger self-ruling to contact us if you have any queries on email: vbs@lpc.co.nz     Customer Notice –MunicipalityDepot Vehicle Booking System 30th October 2017Pursuitour older utterance well-nigh the introduction of a VBS atMunicipalityDepot, LPC and 1-Stop have scrutinizingly completed setting up the system and we would like to update all stakeholders with our current planning and timeline for the next few months. November 2017 – LPC internal testing & fine tuning End-November 2017 –Utteranceof the merchantry rules and pricing for theMunicipalityDepot VBS (how it will work and what the charges will be) December 2017 – TruckingVisitoruser setup.  All users of the VBS will require a log-in to wangle the system.  This will include a carrier wangle try-on between LPC and trucking companies virtually the use of the VBS.  LPC will provide remoter details on this closer to the time. *** Christmas Break *** From Mid-January 2018 – TruckingVisitorTraining.  We will organise multiple workshops for trucking visitor users to shepherd to show them how to use the VBS. From Mid-January 2018 – Live Testing.  This will indulge us to test the system and rules in a real environment to fine tune any issues. 20th February 2018 – Go-Live of the VBS atMunicipalityDepot. February / March 2018 – Post go-live support for users as required. We have chosen to proffer the schedule past the Christmas period to stave us all jointly having to deal with a new system implementation during a period where many stakeholders have people yonder and are not at their normal staffing levels. Please note the whilom timeline and we will be in contact then during November to firm up timing and plans virtually the user setup and training processes.  As unchangingly finger self-ruling to contact us if you have any queries on: vbs@lpc.co.nz       Customer Notice – Vehicle Booking System 10th October 2017 Lyttelton Port of Christchurch, in consultation with our key stakeholders, is implementing a vehicle booking system (VBS) at our container handling sites. A VBS is an online tool that requires trucking companies to typesetting time slots and verifies information surpassing trucks arrive.  This will result in a number of benefits to all parties in the supply uniting by improving information data quality, reducing congestion and smoothing out traffic flows. The project is in its early stages.  Details that may be of interest to port users and customers are included below: The VBS will only wield to container trucks visiting LPC’s container handling sites. The implementation will be staged as follows:MunicipalityDepot – December 2017 Lyttelton Container Terminal and ECY – Mid 2018 Midland Port – Not currently planned The VBS system will be provided by 1-Stop, who are a leading VBS provider used at most ports in Australia and moreover in Auckland and Napier. LPC have yet to finalise the merchantry rules and tariff that will be applied. Once confirmed they will be communicated to all relevant stakeholders. The process for the initial start-up atMunicipalityDepot will be well-considered in the near future. Our roll out plan will include how we set up trucking visitor users, testing and training in the system (planned for November 2017), together with support plans during the go-live period. LPC is enlightened that the introduction of a VBS will midpoint some changes to processes within the Canterbury supply chain. However we are confident that there will be significant operational resurgence for all port users and we are single-minded to working through these changes in partnership with all stakeholders.  We will update this page with on going updates well-nigh the VBS. Please finger self-ruling to contact us if you have any queries on email: vbs@lpc.co.nz LPC corporate office Waterfront House, 37-39 Gladstone Quay, Lyttelton, 8082 Postal write Private Bag 501, Lyttelton 8841, New Zealand Phone: (+64 3) 328 8198 Email: allreceptionists@lpc.co.nz   Send us a message. 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